• By Jody Lohman
  • Posted Monday, April 6, 2020

How to get tax forms and instructions

Finding tax forms and publications may seem difficult, and even more challenging now that the library is closed due to the COVID-19 pandemic. Also, the Internal Revenue Service (IRS) and North Carolina Department of Revenue (NCDOR) are closed to the public. However, there are still easy ways to get tax forms. Here are some options for obtaining IRS federal and North Carolina tax forms and publications.

IRS Federal Tax Forms:

At this time, the IRS is not able to take any phone or online orders for forms or publications to be mailed out to you. However, you can access many of them online by downloading from the website at www.IRS.gov/forms and printing.

Another option is to e-file your taxes using one of the choices listed on the IRS Electronic Filing webpage at www.irs.gov/filing/e-file-options.

North Carolina Tax Forms:

While the North Carolina Department of Revenue service centers remain closed to the public, you can order state forms and instructions and have them mailed to you by visiting www.ncdor.gov/taxes-forms/order-certain-tax-forms-and-instructions.

Limited phone assistance is also available by calling the local Winston-Salem office at 336-661-6800 between the hours of 8 a.m. and 5 p.m., and requesting that state tax forms and publications be mailed to you.

You can download North Carolina tax forms and instructions for printing by visiting www.ncdor.gov/taxes-forms/individual-income-tax/individual-income-tax-forms-instructions#2019.

You can also choose to e-file your state taxes by selecting one of the options on the NCDOR page at www.ncdor.gov/file-pay/efile-individuals.

Refund Information

To check the status of your refund, visit the following websites:

IRS federal refund information is available by visiting the “Where’s My Refund” page at www.irs.gov/refunds.

North Carolina refund information is available by visiting the “The Refund Process” page at www.ncdor.gov/file-pay/refund-process, or by calling 1-877-252-4052, then pressing 1.

COVID-19 Information

Information on the Coronavirus Tax Relief and Economic Impact Payments (EIP) is available at www.irs.gov/coronavirus-tax-relief-and-economic-impact-payments.

NCDOR Actions on COVID-19 is available at www.ncdor.gov/home/ncdor-actions-covid-19.

Tax Questions

If you have tax questions, call the Forsyth Free Tax office at 336-722-9400 and press 4. You may need to leave a message.

The IRS offices are closed and telephone assistance is not available. However, the North Carolina Department of Revenue has limited phone service. For questions specifically regarding North Carolina tax information, you can contact the NCDOR office in Winston-Salem at 336-661-6800 or the national toll free helpline number at 1-877-3052.

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